Who are we?
This Privacy policy applies to Saracen Consultancy Limited
How do we collect personal data?
Clients – Our clients may hire us to provide professional services, which may require sharing personal data they manage as part of the engagement. Additionally, our services might involve processing personal data controlled by our clients, which could be subject to different privacy terms, policies, and notices.
Training – You may need to register to access our website or purchase a course or webinar course. Where you do not register, personal information about you will not be collected by us.
If you register for our services, any details you provide may be stored for use on future visits. The details you give us may be combined with information about your use of the Saracen Consultancy website and information from other records in order to provide you with online services you request.
E-mail address- If you provide your email address we may receive emails from us. Your email address will not be passed to any organisation for marketing purposes without your explicit permission.
Telephone numbers and telephone calls – Visitors who provide us with their telephone numbers may receive telephone contact from us with information regarding orders (or requests for information/service issues) they have placed online. We do not make the telephone numbers of those who visit our website available to other organisations.
Social media – If you choose to register or log in to our websites using a social media account (e.g., LinkedIn for authentication,) we will collect the information or content that your social media provider is authorised to share with us. This may include details such as your name and email address, and depending on your privacy settings, additional information about you. We encourage you to review the privacy controls on the respective platform to determine how much information you would like to share with us.
Data subscription services – We may obtain business personal data from third party providers to reach out to prospective new clients.
What is our lawful basis for processing personal data?
We may rely on the following lawful basis when collecting and using personal data to run our business and provide our products and services:
Performance of a contract – We may process personal data to fulfil our contractual obligations to individuals, or in preparation for entering into a contract with them.
Consent – We may rely on the consent you have freely provided when sharing your personal data with us.
Legitimate interests– We may process personal data based on legitimate interests, provided we have determined that such processing is fair, reasonable, and proportionate. These interests may include:
- Service delivery – To provide the professional services our clients have requested, including updates on new products and services.
- Direct marketing – To analyse and carry out marketing activities, offering a customised online experience for business clients, subscribers, and individuals who have interacted with us. Additionally, to promote our professional services, products, and capabilities to current and potential business clients. Legal obligation – We may process personal data to comply with legal and regulatory requirements.
- Public interest – We may process personal data to perform a task in the public interest or to exercise official authority vested in us.
Disclosure of information
We sometimes use other companies to provide some of our services or to provide services to us. To enable them to do this, we may need to let them process your personal information. Our staff and those working for our agents or contractors have a responsibility to keep your information confidential and are only allowed to use it to offer products and services on our behalf.
How long do we keep personal data?
We retain personal data to deliver our services, maintain communication with you, and meet legal, regulatory, and professional obligations applicable to us. Unless a different retention period is required due to business needs or specific legal, regulatory, or contractual requirements, we typically keep personal data for seven years for these purposes.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse the traffic and knows when you visit a particular website. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. Cookies helps us to analyse data about the website traffic and improve our website.
Please make a note that a cookie in no way gives us access to your computer or any other data of yours, other than the information which is shared by you to us. Furthermore, you may choose to accept or decline cookies however one must note that some web browsers automatically accept cookies. But you may log-in to your web browser settings and amend the settings to decline cookies if you prefer to. If you do this, you might not be able to take full advantage of the website.
Links to other websites
Our website may contain links to the other websites of interest that we do not own or operate. So once you have used this links to leave our website, you should note that we do not have any control over the other such websites. Therefore, we cannot be held responsible for the protection and privacy of any information which you provide whilst visiting such websites and they are not governed by the privacy policy of Saracen Consultancy. You should exercise caution and independently assess the privacy policy of the specific website in question.
Data subject rights – To exercise your data subject rights, you can email us at info@saracenconsultancy.com. We may need to request certain information from you to verify your identity and ensure that you have the right to access the data or exercise any of your other rights. This process helps us protect personal data from being disclosed to unauthorised individuals.
Changes in this Privacy Policy
If we decide to change our privacy policy, we will post those changes on the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it and under what circumstances, if any, we disclose it.
We reserve the right to modify this privacy policy at any time, so please review it frequently.